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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY. All users of this site agree that access to and use of this site and/or completion of the registration or shopping process is subject to the following terms and conditions and other applicable law. Completion of these processes by a user is considered to be agreement. These terms and conditions, or any part of them, may be terminated by Curties-Overzet Publications without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Making a Purchase

●  Currency

●  Credit Card Use

●  Special Orders

●  Shipping Information

●  Returns

Other Terms

●  Typographical Errors

●  Customer Database

●  Copyright and Reprint Permission

●  Third-Party Links

●  Misuse of Site

●  Indemnification

●  Miscellaneous

 

Making a Purchase

Currency

Curties-Overzet Publications is a Canadian-owned business operating in Canada. Orders generated within Canada and from countries outside Canada (with the exception of the United States) will be transacted in Canadian dollars. All online orders, regardless of country of origin, will be transacted in Canadian dollars. Orders originating from the United States that are not online orders will be transacted in US dollars.

Credit Card Use

Curties-Overzet Publications accepts VISA and MasterCard for sales. We utilize industry standard encryption technology to safeguard your credit card information. For added protection, a server that is not accessible from the Internet is employed to process credit card information.

Every effort is made to safeguard credit card information received. This information is not retained once an order has been processed.

Special Orders

We offer special rates for bulk orders and preview/review copies. For more information on how you can take advantage of our large-order discount structure, please visit our Discounts page.

Shipping Information

Orders are shipped promptly by expedited mail. If a customer wishes to choose another option, such as regular parcel, small packet or courier, we will be happy to accommodate such requests. Depending on destination, orders shipped via this method may result in a delivery schedule range of 3 to 15 business days. Curties-Overzet Publications is routinely seeking to improve the quality and cost of shipping for both its Canadian and international customers. Shipping rates and policies are subject to change without notice.

Shipping Costs

Shipping and handling costs will appear on your sales receipt or invoice. Curties-Overzet Publications charges exact postal costs for shipping, and a nominal handling fee of $2.50 is charged to orders of more than one item. Additional costs may apply for express or courier services. Please note that alternative shipping methods require investigation and may result in shipping delays.

Additional Shipping Costs

An additional shipping fee will be charged if an order is returned to Curties-Overzet Publications as the result of an address error for which the customer is responsible. For orders placed by phone, address information is verified prior to order completion. It is the customer's responsibility to ensure correct address information for orders placed by mail, fax or the company's website.

For bulk purchase international/US orders, brokerage fees may apply.

Shipping Delays

On internationally shared statutory holidays as well as those distinctive to Canada, order processing may be slightly delayed. The following such dates apply in 2014:

New Year's Day, Wednesday, January 1, 2014)
Good Friday, Friday, April 18, 2014
Victoria Day (Canada), Monday, May 19, 2014
Canada Day (Canada), Tuesday, July 1, 2014
Independence Day (U.S.A.), Friday, July 4, 2014
Civic Holiday (Canada), Monday, August 4, 2014
Labour Day, Monday, September 1, 2014
Thanksgiving Day (Canada)/Columbus Day (U.S.A.), Monday, October 13, 2014
Remembrance Day (Canada)/Veteran's Day (U.S.A.), Tuesday, November 11, 2014
Thanksgiving Day (U.S.A.), Thursday, November 27, 2014
Christmas Day, Thursday, December 25, 2014*

*Curties-Overzet Publications normally observes closure over the Christmas holiday period.
Please contact us to confirm office hours.

Shipping Questions

Further inquiries regarding shipping can be directed to Curties-Overzet Publications via our toll free order line: 1-888-649-5411 or by e-mail: info@curties-overzet.com.

Returns

All sales are final.
However, Curties-Overzet Publications will replace returned items within thirty (30) days of the date indicated on the invoice and/or sales receipt in the event of:

1.       Defects: item displays printing defect or error
2.       Damage: item displays mishandling during shipping 
3.       Error: item is not what was ordered.

Under any of the above circumstances, shipping and handling costs will be assumed by Curties-Overzet Publications.

(Schools and distributors, please contact us to understand how this policy affects you.)


Other Terms

Typographical Errors

In the event that a Curties-Overzet Publications product is mistakenly listed at an incorrect price, Curties-Overzet Publications reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Curties-Overzet Publications reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Curties-Overzet Publications shall issue a credit to your credit card account in the amount of the incorrect price.

Customer Database

Curties-Overzet Publications does not make its customer database available to anyone.

Curties-Overzet Publications may deliver product or workshop announcements or other commercial notices to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Curties-Overzet Publications.

Please note that because a customer information database is considered a business asset, Curties-Overzet Publications shall have the right to transfer it in a merger or sale of some or all of its company or in an action for bankruptcy. If such a circumstance were to arise, your information would continue to be treated in accordance with Curties-Overzet's Privacy Policy by the acquiring or merged company unless you are notified and provided an opportunity to opt out of any changes.

Copyright and Reprint Permission

All products sold by Curties-Overzet Publications are protected by copyright governed by applicable Canadian and international laws. Products, in full or in part, cannot be reproduced or excerpts reprinted without the express written consent of Curties-Overzet Publications, and, if appropriate, any authors, artists, or illustrators.

Reprint and/or excerpt requests are to be submitted in writing by the intended third party publisher and forwarded to Curties-Overzet Publications. Visit our Contact Us page to get in touch with our office.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under Canadian and other copyright laws, and is the property of Curties-Overzet Publications. The collective work includes works that are licensed to Curties-Overzet Publications. ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Curties-Overzet Publications or purchasing Curties-Overzet Publications products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Curties-Overzet Publications or to purchase Curties-Overzet Publications products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Curties-Overzet Publications.  You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Third-Party Links

seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Misuse of Site

You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Indemnification

You agree to indemnify, defend, and hold harmless Curties-Overzet Publications, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Miscellaneous

Overzet Publications products) must be commenced within one (1) year after the claim or cause of action arises. Curties-Overzet Publications’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Curties-Overzet Publications may assign its rights and duties under this Agreement to any party at any time without notice to you.